Privacy Policy
Effective Date: February 4, 2026
Last Updated: February 4, 2026
Ryze Agency (“Ryze,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at ryzeagency.com (the “Site”), contact us, or otherwise interact with us.
1. Information We Collect
A. Information you provide to us
When you fill out forms on our Site or contact us, you may provide personal information such as:
- Name (e.g., first and last name)
- Email address
- Phone number
- Message content and any details you choose to share
B. Information collected automatically
When you use the Site, we (and service providers working on our behalf) may collect certain information automatically, such as:
- Device type, browser type, operating system
- IP address and approximate location (derived from IP)
- Pages viewed, time spent on pages, clicks, referring/exit pages
- General website usage data
C. Cookies and similar technologies
We may use cookies, pixels, tags, and similar technologies to help the Site work, understand usage, and improve performance. You can control cookies through your browser settings (see Section 6).
2. How We Use Information
We may use information we collect to:
- Respond to inquiries and provide requested information
- Communicate with you about our services, proposals, and ongoing discussions
- Schedule calls/meetings and manage our business relationship
- Improve, maintain, and secure the Site
- Monitor and analyze trends and usage
- Comply with legal obligations and enforce our agreements
3. How We Share Information
We may share information in the following situations:
A. Service providers
We may share information with vendors who help us operate the Site and our business (e.g., website hosting, analytics, communications tools, CRM systems). They are authorized to use information only as needed to provide services to us.
We do not disclose mobile phone numbers collected for SMS messaging for third-party marketing or promotional purposes.
B. Legal and safety reasons
We may disclose information if required by law or if we believe disclosure is necessary to:
- Comply with legal process
- Protect our rights, safety, or property
- Investigate or prevent fraud or security issues
C. Business transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction.
D. With your direction
We may share information when you request or direct us to do so.
4. SMS/Text Messaging Privacy
When you opt in to receive SMS messages from us, we collect your mobile phone number and your opt-in consent. We use this information solely to send you:
- Order confirmations and shipping updates
- Customer service responses
- Delivery notifications
- Product usage guidance
We do not share, sell, or rent your mobile phone number to third parties or affiliates for marketing or promotional purposes. Your mobile information is kept confidential and used only for the purposes you consented to.
You may opt out of SMS messages at any time by replying STOP (or following any opt-out instructions we provide). Message and data rates may apply.
5. Client/Prospect Data We Process (Agency Services)
Ryze is a marketing agency. In some cases, we may process personal information on behalf of our clients as part of providing services (for example, campaign management, media buying, analytics, or lead handling). In those cases:
- The client is typically the “controller” (or business responsible for the data).
- Ryze acts as a “processor” (or service provider) and processes data under the client’s instructions and applicable agreements.
If you believe a Ryze client has collected your information and you want to exercise rights related to that data, you may need to contact that client directly.
6. Your Choices
A. Cookie controls
Most browsers allow you to remove or reject cookies. Note that some Site features may not function properly if cookies are disabled.
B. Marketing communications
If you receive promotional emails from us, you can opt out by using the unsubscribe link (if included) or by contacting us (see Section 11). Even if you opt out, we may still send non-promotional messages (e.g., responding to inquiries).
7. Data Retention
We keep personal information only as long as necessary for the purposes described in this policy, including to:
- Provide services or respond to requests
- Maintain business records
- Comply with legal, accounting, or reporting obligations
Retention periods vary depending on the nature of the information and why it was collected.
8. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.
10. Region-Specific Notices (California and Other U.S. States)
Depending on where you live, you may have rights regarding your personal information, such as:
- The right to request access to the personal information we hold about you
- The right to request deletion
- The right to request correction (where applicable)
- The right to opt out of certain targeted advertising or “sales”/“sharing” of personal information (as defined by certain laws)
We do not knowingly sell personal information in the traditional sense. If we engage in practices that qualify as “selling” or “sharing” under certain state laws (for example, through certain advertising cookies), you may have the right to opt out via cookie controls and/or any on-site cookie preference tools (if implemented).
To submit a request, contact us using the information in Section 11.
11. Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact us:
Ryze Agency
6365 NW 6th Way, Suite 200
Fort Lauderdale, FL 33309
Phone: 888-804-7993
Text: 725-800-7993
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when the policy was last revised. Your continued use of the Site after changes means you accept the updated policy.